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The contact through the service channels provided by 1xBet are the only way presented by the online gaming site to receive inquiries and solve any problems presented by their users.
The bookmaker ignores complaints made through sites specialized in solving conflicts between companies and consumers as the very popular Claim Here. Until mid-June, for example, 1xBet had been the target of 25 complaints in this online consumer protection service in the last 12 months. It did not respond at all.
This does not mean, however, that they have not been answered. They may have been clarified through the normal channels of service. The number of complaints, however, is relatively low for the one-year period. There are explanations for this, positive or negative.
The positive analysis allows us to imagine that the online gaming site does not have many problems and, therefore, presents a low rate of complaints.
It is possible to contact the attendants of the online gaming site through a chat room is the main means of contact presented by 1xBet. When the service is available, the icon is visible in the right corner of the page and English is the default language. However, it is possible to request assistance in other languages, although this takes a few extra minutes for the availability of an operator.
Phone calls and e-mail contacts are two ways presented by 1xBet for your customers to interact with the online gaming site. By electronic means, the house not only provides a form in which it promises to give a response within 24 hours, but also informs addresses of various departments that can be contacted directly depending on the interest of the user, thus speeding up the communication process by avoiding intermediaries.
The online gaming site also opens up the opportunity for users not to spend on phone calls. Although it provides a number for attendance, gamblers may request that 1xBet call them. Just schedule the most appropriate time to contact them.
Even if you don't make a big investment in social networks, 1xBet presents the possibility of interactions through pages on Twitter and Instagram. These two services, however, do not have regular updates, which makes contact through the site or by phone as the best options to receive responses quickly from the online gaming site.
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